Orders typically ship same day or next day of purchasing (Monday through Friday, except holidays) via the USPS (United States Postal Service), however, there are times when shipping times are longer (preceding holidays or during busy wedding season). If your package is needed in a certain time frame, please contact fort & field prior to purchasing. After packaging and shipping, transit time within the US typically take 2-3 days, to Canada 1 1/2 - 2 weeks, and to other parts of the world either 6-10 business days (for priority mail) or 2-3 weeks (for first class mail). At the present time, UPS and FedEx shipping is not available.
For wholesale orders, please see the wholesale page
for more information on shipping charges. For international orders, shipping charges are based on actual real time shipping quotes from USPS based on weight and destination and do not include handling fees. Please note...occasionally the USPS real time system calculates a shipping rate higher than it should. If there is an overage in the shipping amount charged than what the actual cost was by more than $1, a refund will be given through paypal. Please email fort & field if there are any questions re: shipping charges.
INTERNATIONAL SHIPPING OPTIONS
For orders to Canada and the rest of the world, shipping method choices are first class international or priority mail international...
- First class mail international shipping is available ONLY for packages weighing 4 pounds or less. Packages shipped first class international typically take 1-2 weeks to reach their destination in Canada and 2-3 weeks for the rest of the world, however, can vary widely by country and is not guaranteed. Tracking and insurance are not available.
- Priority mail international shipping is available for any package and MUST be used for packages weighing over 4 pounds. Packages shipped priority international typically take 6-10 days to reach their destination (both to Canada and the rest of the world), however, can vary widely by country and is not guaranteed. Tracking is included. Some insurance is included (based on weight of package). Additional insurance can be purchased separately.
The status of packages that include tracking can be viewed by logging into the fort & field website and/or through Paypal. Please try either one of these methods to check the status of your package prior to contacting fort & field.
If it has been longer than a week in transit for US orders or longer than 3 weeks for International orders, please contact fort & field so it can be investigated. The postal service has never lost a fort & field package. For International orders where tracking is not available and insurance is not purchased, fort & field will not be responsible for lost packages. Also, no responsibility will be assumed by fort & field for packages shown delivered but later lost through theft.