Orders typically ship same day or next day of purchasing (Monday through Friday, except holidays) via the USPS (United States Postal Service), however, there are times when shipping times are longer (preceding holidays or during busy wedding season). If your package is needed in a certain time frame, please contact fort & field prior to purchasing. At the present time, UPS and FedEx shipping is not available.
Shipping charges are based on actual real time shipping quotes from USPS based on weight and destination and do not include handling fees. Please note...occasionally the USPS real time system calculates a shipping rate higher than it should, especially for international orders. If there is an overage in the shipping amount charged than what the actual cost was by more than $1, a refund will be given through paypal. All orders $50+ within the US ship for free! No code needed at checkout - free shipping will be automatic once the order reaches the $50 threshold. Please email fort & field if there are any questions re: shipping charges.
For orders within the US, shipping method choices are first class mail or priority mail...
- First class mail shipping is available ONLY for packages weighing 13 ounces or less. Packages shipped first class typically take 3 days to reach their destination. For example, if a package is mailed on a Tuesday it would reach its destination most likely on Friday. Tracking is typically included. Insurance must be purchased separately if desired.
- Priority mail shipping is available for any package and MUST be used for packages weighing over 13 ounces. Packages shipped priority mail typically take 2 days to reach their destination. For example, if a package is mailed on a Tuesday it would reach its destination most likely on Thursday. Tracking is typically included. Insurance must be purchased separately if desired.
For orders to Canada and the rest of the world, shipping method choices are first class international or priority mail international...
- First class mail international shipping is available ONLY for packages weighing 4 pounds or less. Packages shipped first class international typically take 1-2 weeks to reach their destination in Canada and 2-3 weeks for the rest of the world, however, can vary widely by country and is not guaranteed. Tracking and insurance are not available.
- Priority mail international shipping is available for any package and MUST be used for packages weighing over 4 pounds. Packages shipped priority international typically take 6-10 days to reach their destination (both to Canada and the rest of the world), however, can vary widely by country and is not guaranteed. Tracking is included. Some insurance is included (based on weight of package). Additional insurance can be purchased separately.
The status of packages that include tracking can be viewed by logging into the fort & field website and/or through Paypal. Please try either one of these methods to check the status of your package prior to contacting fort & field.
If it has been longer than a week in transit for US orders or longer than 3 weeks for International orders, please contact fort & field so it can be investigated. The postal service has never lost a fort & field package. For International orders where tracking is not available and insurance is not purchased, fort & field will not be responsible for lost packages. Also, no responsibility will be assumed by fort & field for packages shown delivered but later lost through theft.